The internet has made independant business on realistic budgets achievable. There are four basic stages to starting an online business:
Research
- Product Research:
- Identify market
- What market can you find to sell to?
- Find a need in the market to capitalise on
- Source or develop a product to sell
- Type of product:
- Market research:
- Will the market buy your product
- Pay per click competition
- Identify the competitors
Implementation
- Selling a single product?
- Range of products?
- Platform:
- OSCommerce
- Digistore
- EBay/Amazon store
- Payment Gateway:
- Google checkout - Subsidises adwords
- PayPal - Rich functionality
- Worldpay - Low transaction fees
- Online service?
- Platform:
- Payment plan:
- Subscription fee
- Charge per use
- Multi tiered service
Marketing
- Online marketing
- Pay per click marketing
- Adwords
- Search marketing
- Content network
- Microsoft AdCenter
- Yahoo Ad Network
- Online directories:
- Viral marketing
- Paid links
- Link exchanges
- Social network optimisation
- Offline marketing
- Leafleting
- Cold calling
- Newspaper, radio and TV
- Word of mouth
- Customer Conversion
- Effective selling
- Offer value for money
- Have a unique selling point
- Know who your selling to
- Effective pricing
- What is is the function of your product worth
- Market research
- Split testing
- Customer support
- Provide clear channels of communication
- Respond to customer queries quickly
- Always ask for feedback
Optimization
- Sales optimization
- Improvements to sales letter
- Improvements to product
- Site optimization
- Ensure ongoing cross browser compatibility
- Correcting HTML and logical errors
- Minimizing load time
- Improving graphics
- Search engine optimization (On Page SEO, Off Page SEO)
- Submitting site to the search engines
- Acquiring inbound links
- Adding text content to site
- Improving keyword density
- Researching new popular keywords
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